Licensed ProvidersTelepsychiatry Available Serving Texas, Kansas & Minnesota
Appointments Policy
Our cancellation and rescheduling policies help us provide consistent care to all patients. Clear expectations mean fewer missed opportunities for treatment.
Cancellation Notice
Advance notice requirements for canceling or rescheduling
24-Hour Notice Required
Appointments may be canceled or rescheduled without a fee when at least 24 hours' advance notice is provided.
Rescheduling
Cancellations made with less than 24 hours' notice will be charged 50% of the scheduled session fee. Missed appointments without notice will be charged the full scheduled session fee.
Payment Methods
A valid payment card must be kept on file for patients with commercial insurance and patients paying out of pocket, except where prohibited by payer requirements, including Medicaid, Medicare, and TRICARE.
Fees & Charges
Appointments canceled or missed without notice will incur fees
Late Cancellation
50%
Of the scheduled session fee when canceled with less than 24 hours' notice
No-Show
100%
Of the scheduled session fee for missed appointments without notice
Important
No future appointments will be scheduled until your fee is paid. Please ensure timely communication to avoid any disruption to your care.
No-Show Policy
What happens when you miss an appointment
Prescription Refills
If you do not attend your appointment, you will not get refills until you see your provider. This ensures proper monitoring and continuity of your treatment plan.
Our Commitment
We hope you understand why we must put this policy in place. As a small practice, we can't stay in business and provide care if patients repetitively miss, reschedule at the last minute, or continuously cancel appointments. Your cooperation helps us serve you and all our patients better.
Questions About Our Policies?
We are here to help you understand our policies and how they support your care. Reach out anytime.